They needed a new website. The gap was how a prospect asks for a quote.

A new website to replace one that was dated and hard to use on a phone.

• Prospects who found the agency through search or referral had no clear way to request a quote.
• Enquiries came in by phone during office hours, or not at all.

• A mobile-first site rebuilt around the coverage lines the agency actually sells, each with its own service page.
• A short quote request flow that captures what the agent needs before the first call.
• Google Business Profile and local schema markup set up.
• A site structure the agency can add locations to later.

Live, with quote requests arriving through the site outside office hours instead of only by phone during them.